Help

Need help? First, please be sure to look at our list of frequently asked questions below. If you're brand new to Timeline JS, you may also want to watch our introductory video.

If you don't find an answer there, try our support forums or use our tech support web form. Please be clear with your question, include a link to your spreadsheet, and if appropriate, a link to a page which shows the issue with which you need help. We can only answer support questions in English. We try to be prompt, but please understand that we do not have a dedicated tech support staff.

Find a bug? If you are confident you have found a bug, please report it as a GitHub issue. Be sure to include detailed instructions on how to reproduce the bug. If you're not sure, please start with the tech support system.

Technical documentation

Go further with Timeline:

{# TODO: extract faq.html content into faq.json #}

Frequently asked questions

    {% for faq in faqs %} {# Add/edit faqs in the faqs.json file. Depends upon inject_index_data in app.py for these to be available to render. #}

  • {{ faq.question }}

    {{ faq.answer|safe }}
    • {% endfor %}